Diana

Digital Marketer

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Articles by this author

Restaurant Reputation Management Beyond the Star Rating

Improve restaurant reputation management through clearer expectations, useful review patterns and accurate website information before a guest visits.
6 min

Google Reviews for Multiple Locations and Why Local Context Matters

Present Google reviews for multiple locations with clear branch attribution, honest brand-wide collections and care around changes to business identity.
4 min

Facebook Recommendations and Reviews and What Customers Actually See

Understand Facebook Recommendations, historical reviews, ratings and visibility so your website presents customer feedback with accurate context.
4 min

Review Recency and What Older Feedback Can Still Tell a Customer

Understand review recency, when older feedback remains useful and how to keep website selections relevant as products, teams and services change.
4 min

How Many Google Reviews Does a Business Need to Build Credibility

Assess how many Google reviews your business needs through category, local context and useful content, without relying on a universal target number.
4 min

Negative Review Response Examples for Difficult Customer Situations

Respond to negative reviews with clear acknowledgements, practical next steps and careful handling of facts, disagreements and private information.
7 min